Privacy Policy
Privacy Policy
Last Updated: October 19, 2026
Brownies Carpet & Upholstery Cleaning & Water Restoration, LLC (“Brownies Carpet Cleaning,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, https://browniescarpetcleaning.com/, or contact us regarding our services.
1. Information We Collect
We may collect the following types of information:
Information You Provide Voluntarily
When you contact us, request an estimate, or schedule a service, you may provide information such as:
- Your name
- Email address
- Phone number
- Service address
- Information about your cleaning or restoration needs
- Any additional information you choose to provide
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- Browser type and device information
- Pages visited and time spent on our website
- General geographic location
- Website referral sources
- Interactions with website content
- Cookies and similar online identifiers
2. How We Use Your Information
We use collected information to:
- Respond to questions and service inquiries
- Provide estimates and schedule appointments
- Communicate with customers regarding requested services
- Improve our website and customer experience
- Understand website traffic and visitor interactions
- Maintain website functionality and security
We use personal information only for legitimate business purposes and as otherwise permitted by applicable law.
3. Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, to help us understand how visitors interact with our website.
Google Analytics may use cookies and similar technologies to collect information about website activity, including pages visited, session duration, device information, and general geographic location.
This information helps us evaluate website performance and improve our services.
You can learn more about how Google handles information at:
https://policies.google.com/privacy
You can also opt out of Google Analytics tracking by installing Google’s browser add-on:
https://tools.google.com/dlpage/gaoptout
4. Cookies
Our website may use cookies and similar technologies to support website functionality and analyze visitor activity.
Cookies are small files stored on your device that help websites recognize browsers and understand how visitors use their pages.
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.
5. Third-Party Services
We may use trusted third-party service providers to support website operations, analytics, customer communications, and appointment scheduling.
These providers may include:
- Google Analytics: To measure website traffic and usage.
- Thryv: To facilitate customer inquiries, estimate requests, and scheduling through features linked to or embedded on our website.
- Website hosting and technical service providers: To maintain website functionality and security.
These providers may process information as necessary to deliver their respective services.
For information about Thryv’s privacy practices, visit:
Our website may also contain links to third-party websites. We are not responsible for the privacy practices of independently operated external websites.
6. Information Sharing
We may share information with service providers that help us operate our business, fulfill customer requests, and maintain our website.
We may also disclose information when required by law, to protect our legal rights, or to address security concerns.
We do not disclose customer information to unrelated third parties for their independent marketing purposes without appropriate authorization.
7. Data Security
We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, and comply with legal obligations.
9. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you.
We will review and respond to requests in accordance with applicable law.
You can also manage cookies through your browser settings and use the Google Analytics opt-out tools described above.
Depending on where you live, additional privacy rights may apply.
10. Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Brownies Carpet & Upholstery Cleaning & Water Restoration, LLC
Appleton, Wisconsin
Phone: 920-788-6852
Email: [email protected]
Website: https://browniescarpetcleaning.com/